Good afternoon, I am writing this email to express my sincere thanks to Chris and the team at City Edge Apartments North Melbourne for the kindness and compassion they showed to both myself and my Mum, when we found ourselves requiring accommodation near the Royal Melbourne Hospital when my Dad took seriously ill.
Given we live 150kms away from the hospital, where to start looking for accommodation was daunting. From the first time I spoke to Chris on the phone, he put me at ease and nothing was too much trouble for him.
Upon check-in (we stayed in room 210) and during our stay, the same kind and compassionate customer service continued, and our room was clean, comfortable and a place to call home for the few days we found ourselves needing to be close to Dad.
Thankfully my Dad has made a significant recovery. On behalf of both myself and my Mum and Dad, I would like to thank Chris and the team at City Edge Apartments North Melbourne – we will be forever grateful.
I hope to come back and visit in more positive times and will definitely recommend your accommodation and facilities to my friends, colleagues and family when they are able to visit Melbourne once again.
Take care and kind regards, Rachael.